Privacy Policy

Last updated: 25 June 2026

This Privacy Policy explains how Visual Voice P.C. (EUID: ELGEMI.189267503000) collects, uses, and protects personal data in accordance with Greek law and the General Data Protection Regulation (EU) 2016/679 (GDPR). It applies when you access or use this website and any related services, including paid digital programmes.

1. Data Controller. Visual Voice P.C. Legal Representative: Magdalini Kazoli. Email: info@magdakazoli.com. Country of establishment: Greece.

2. Personal Data. We Collect We may collect the following categories of personal data:

Identification data (name, surname)
Contact data (email address, telephone number)
Billing and transaction data (invoices, payment status)
Technical data (IP address, browser type, device information)
Usage data (pages visited, time spent, interactions).

We do not store full payment card details. Payments are processed securely by third-party payment providers.

3. How Data Is Collected. Personal data is collected when you:

Register for free or paid programmes
Complete forms or surveys
Subscribe to communications
Purchase products or services
Contact us directly
Browse the website through cookies and similar technologies.

4. Legal Basis for Processing. We process personal data based on:

Your consent (communications, marketing)
Performance of a contract (paid programmes and services)
Compliance with legal obligations (tax and accounting records)
Legitimate business interests (security, fraud prevention, service improvement).

5. Purpose of Processing. Personal data is processed in order to:

Deliver digital content and services
Manage user accounts and programme participation
Process payments and issue invoices
Communicate regarding services or enquiries
Improve website performance and user experience
Comply with legal and regulatory obligations.

6. Data Sharing. We do not sell or trade personal data. Data may be shared with trusted third-party processors such as:

Payment service providers
Email and communication platforms
Course hosting platforms
Analytics and website performance tools.

All processors act under contractual data protection obligations.

International Data Transfers: Some of our processors may be located outside the European Economic Area (EEA), for example certain email, hosting, or analytics providers based in the United States. Where personal data is transferred outside the EEA, we ensure an appropriate safeguard is in place, such as the European Commission's Standard Contractual Clauses or an adequacy decision, so that your data receives an equivalent level of protection.

7. Data Retention. Personal data is retained only for as long as necessary:

Contract and service data for the duration of the relationship
Financial and invoicing data as required by Greek tax law
Marketing data until consent is withdrawn.

8. Data Security. Appropriate technical and organisational measures are implemented to protect personal data against unauthorised access, loss, misuse, or alteration.

9. Your Rights. Under GDPR You have the right to:

Access your personal data
Request correction or deletion
Restrict or object to processing
Withdraw consent at any time
Lodge a complaint with the Hellenic Data Protection Authority.

Requests may be submitted to info@magdakazoli.com.

10. Cookies and Tracking Technologies. We use cookies and similar technologies to ensure the website functions properly, to analyse usage, and to support communications. Strictly necessary cookies are required for the site to work. Non-essential cookies, such as analytics and marketing cookies, are only used after you give your consent through our cookie banner. You can withdraw or change your consent at any time through the cookie settings on the website, and you can also manage cookies through your browser settings.

11. Third-Party Links. We are not responsible for the privacy practices of third-party websites linked from this site.

12. Children's Data. This website is not intended for children under the age of 15. We do not knowingly collect personal data from children under this age.

13. Changes to This Policy. This Privacy Policy may be updated periodically. Continued use of the website constitutes acceptance of the updated policy.

14. Contact For any questions regarding this Privacy Policy, contact: info@magdakazoli.com